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FAQ
Q1. What is your minimum order quantity (MOQ)?
A: Hey there! We have some exciting news for you. At Dongguan Chenxuan Clothing Co. Ltd, our minimum order quantity for custom made styles is just 50 pieces per style, and you can mix and match colors and sizes. But wait, there's more! For our available styles, you can start with a minimum order of just 2 pieces. Isn't that awesome?
Q2. Can I have my private label on the sweaters?
A: Absolutely! We love helping you make your mark. We offer both OEM and ODM service, so it's totally okay for us to customize your own logo and attach it to our fabulous sweaters. We can even create samples based on your own design. How cool is that?
Q3. Can I get a sample before placing an order?
A: Of course! We want you to be completely satisfied with your purchase. So, before you place an order, we can develop and send you a sample for your quality approval. We want you to see and feel the amazing quality of our products firsthand.
Q4. How much is your sample charge?
A: Great question! Usually, the sample charge is twice the bulk price. But here's the best part: when you place an order, we'll refund the sample charge to you. We believe in giving you the best value for your money.
Q5. How long is your sample lead time and production lead time?
A: We know you're excited to get your hands on our fantastic products. For custom made styles, our sample lead time is just 5-7 days, and production takes around 30-40 days. But wait, there's more! For our available styles, we can send you a sample in just 2-3 days, and the bulk production will be ready in 7-10 days. We're all about efficiency!
Q6. How about the shipping cost?
A: Shipping cost is always a concern, but don't worry, we've got you covered. The shipping cost depends on factors like order quantity, package size, and shipping method. We offer various options like Express DHL, FEDEX, UPS, and even shipping by air or sea. Just reach out to us for all the details, and we'll provide you with different shipping options to choose from.
So, what are you waiting for? Get in touch with us at Dongguan Chenxuan Clothing Co. Ltd and let's make your fashion dreams come true!
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